Alltel Charged early termination fee unfairly after adding second phone line Little Rock Arkansas

Alltel did not rip you off. The Postmaster will state it was not mail fraud.

Why do I say this??

When you do a new line of activation or an upgrade, the first bill you get after that will state something to the effect of thanking you for signing up for X amount of months and at the end of the bill is a copy of the terms & conditions.

I know. I got this when I added my parents to my account as well as upgraded my phone.

I guess I just read my bills to good.

A note of caution: cell services are not done with a "contract" but a service agreement, meaning you agree to the terms and conditions. You do not have to sign anything. Making payments also states you agree to abide by those terms and conditions.

Nothing here was wrong - the OP is just mad because they have to pay a very correct $200 ETF.

Trust me, reps have told me one thing then another. Noting an account? I've called an hour apart and no notes from the previous moron, er, rep.

Your situation: did you sign a contract for that 2nd phone? If not, they simply can't enforce it. So, go to the store and see the manager and threaten a mail fraud complaint (USPS.gov). Yes, if your bill comes through the mail or your expect it to, the USPS Inspector HAS to investigate it. The salesperson can even be prosecuted (mail fraud is 5 years mandatory and/or a $5,000 per occurrence). C.C. your U.S. Senator on the mail fraud complaint. A complaint takes about 30-90 days to complete.

Filing a mail fraud complaint against any company that sends you a bill is one of the best ways to nail them. They don't like, basically a federal officer--postal inspectors are federal law enforcement, asking lots of questions.

How were they misinformed? They had to sign the contract, therefore, it's all in writting, infront of them, before they sign.

I have to say that you should have been told when you added a second line that you would have a 2 yr contract for the second line. If you purchased the phone at the sale price you will get contract. Only the primary line's contract expired in December. So I have to say that you were not ripped off just misinformed.

If you added a second line to the account then that is the line that is placed under the NEW 2 year contract, the original line is not affected by this secondary line. However if you performed a phone upgrade on the initial phone line then that would extend that contract for another 2 years from the date of upgrade.