Alpha Warranty Services Poor cutomer service Aurora, Co Aurora, CO

I am a shop owner. I have one of your insured on my lift since 12/22/15. Todays date is 12/31/15. Your service inspector finally showed up yesterday to validate the claim. He left without giving myself any info or decision. The claim was denied due to a pre existing condition.  I was made aware of this by your insured 6 hours after he had came in. Not by your company. I need the lift. We are way behind. He knew it was not covered the minute he walked out of my door. Your company thought it was OK to make me (my lift) wait another 6 hours to tell me this. Not counting the 7 days it has already been waiting for your service inspector. I will post as many negative reviews of your service where ever possible. You are also banned from EVER bringing one of your clients into my establishment. Sincerely, William Abel C/O Western Drivetrain Aurora, Co 80011. Do not contact me as I will consider this to be Harassment.