Report: #1388246

Complaint Review: Amazon

  • Submitted: Tue, July 25, 2017
  • Updated: Tue, July 25, 2017
  • Reported By: chloe2016 — New York New York USA
  • Amazon

    Nationwide
    USA

Amazon double billing monthly prime membership Nationwide

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I have been a Prime member for 7 months now. I signed up for a monthly membership. Amazon has double billed me for this membership for several months. I contacted them, explained my situation, and I was told that those double charges do not appear in their system so then why do they appear on my debit card? No one else has my debit card information and no one else in my family has Amazon prime membership. It is Amazon that is charging me, without my authorization, for monthly membership twice a month, instead of once a month.

Has anyone had same experience as me? Did Amazon refund the money it overbilled you?

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This report was posted on Ripoff Report on 07/25/2017 09:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/amazon/nationwide/amazon-double-billing-monthly-prime-membership-nationwide-1388246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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