ED Magedson – Founder
Amazon.com Amazon Prime Lack of cust. svc in billing dept Internet
While I attempted to get amazon prime on a company credit card acct., out of country customer svc. reps ,3 of them, managed to charge my personal checking acct five times. They don't have a billing dept. people are allowed to talk to. The best they can do ,no matter how bad the spot they have put you in,is assure you that things will be ok in three business days. That doesn't fix bills you might have set up with auto pay ,baby diapers can wait. In this world of high tech they can't make room for emergency fixes!!
This report was posted on Ripoff Report on 07/11/2013 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/amazoncom/internet/amazoncom-amazon-prime-lack-of-cust-svc-in-billing-dept-internet-1066247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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