Complaint Review: America On-line
America On-line Charged for a 60-day free trial by AOL...they deny I ever had a free trial. even though I used a free trial disc. Internet
*Consumer Comment: Where did you get your disk?
I called a representative (had to use Google to find these secret AOL numbers) and the rep., with his heavy Indian accent, informed me that there was no evidence my membership was ever free and they could do nothing for me. I informed him of the AOL disc I had and he repeated his line. I spoke to an Indian supervisor and he repeated the rep's line almost word for word. I asked for an address, so I could file a complaint. This is where I'm at with this nonsense.
Can't we do a class-action lawsuit against them and put them out of business?
This report was posted on Ripoff Report on 01/27/2009 01:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/america-on-line/internet/america-on-line-charged-for-a-60-day-free-trial-by-aolthey-deny-i-ever-had-a-free-trial-416884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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