Report: #195919

Complaint Review: America On Line

  • Submitted: Sun, June 11, 2006
  • Updated: Sun, June 11, 2006
  • Reported By: East Ridge Tennessee
  • America On Line

America On Line ripoff Nationwide

Show customers why they should trust your business over your competitors...

I too have been ripped of by AOL. I tried the service, free trial. Then after 3 months, in January, 2006, I no longer needed it, having internet access paid at work. The rep begged me to take the free month. I said did not need it, but he begged and I said, OK, I will take it, but will let you know if I want to reinstated. I had prefaced the call with request to cancel.

I MAY at the end of the month, they debited $74.50 for three months service which I had not used. It took me 4 hours to finally get to a live person. When I went on line to complain, the rep said there was nothing he could do, except return 1 month charge.

I finally got ahold of a live operator and once again cancelled and requested a letter and email acknowledging the cancellation. Neither happened.

Yesterday, my bank credited me with the balance of the 3 months charge. Today, I have a new debit charge for a month of service, $24.90.

Called my bank and disputed this item and requested a stop payment on all charges from AOL. They did not charge for this service and it will be covered for 6 months. I will probably have to keep doing this every six months.

BTW, if you have the same problem and are using a VISA debit card, they are required to investigate this kind of complaint and will credit back your charges.

I plan to stop payment with VISA and my bank whenever I suspect bad intentions.

Does anyone realize what a HUGE scam this is? No wonder they keep mailing out their stupid disks. It does not matter if you keep it or not, they will keep charging you.

This should go to the FTC was Wire fraud.

East Ridge, Tennessee
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 06/11/2006 02:30 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.