American First Choice Home Club AFC Run Nationwide

STAY AWAY FROM THIS COMPANY.  They are such a rip off.  First of all they require a huge down payment (other home warranty companies does not).  When my refrigerator stop working on a Saturday, I called them and received the answering service.  They took a message and said that someone would return my call on Monday.  Close to the end of business, no phone call, so I called again, another message.  It took 3 days for someone to return my call.  They sent no one out but said my refrigerator was old and that they would give me $150.00 for replacement cost.  No one came out to even take a look at it. 

When my car was stolen so was my wallet, I had to cancel my credit cards.  They were on auto pay.  When they called to get payment, at the time I didn't have my credit cards mail to me, once I did, I tried calling them....could not get ahold of anyone in the accounting dept.  Their hours are from 9:30 to 4:30 est.   When I called during those times, went to voice mail so I left my name, credit card number, date, and security code.  A week later they cancelled my policy.  They said since my policy was cancelled due to non payment I was due no refund.  At that time, I started looking around and went the American Home Shield.  NO DEPOSIT, NO PRORATED AMOUNT ON OLD APPLIANCES, BETTER RATING, NO CONTRACT AND MOST IMPORTANTLY LESS MONTHLY PAYMENT .  DON'T WALK AWAY, RUN AWAY FROM THIS COMPANY!!