Report: #780750

Complaint Review: american freight

  • Submitted: Sat, September 24, 2011
  • Updated: Sat, December 10, 2011
  • Reported By: anonym — Florida United States of America
  • american freight

    , Florida
    United States of America

american freight Beware I WORKED HERE listen anywhere, Florida

*UPDATE Employee: I'm sorry to hear that you are no longer with American Freight

Show customers why they should trust your business over your competitors...

LIsten to me i work here for a couple years in southern store in florida and even was manager. Im not going  to completely bash company cuz  i did see many happy customer BUT i also see many shady things. I know cuz i see first hand. the founder is STEVE BELFORD who mainly work at home office and BILL BELFORD who is his partner and runs and opens all the southern stores where i workd is the owners behind american freight. Bill Belford always come around training us on selling and he only care about closing sales and getting the money for american freight. all he care about is $$$ . He dont care what you say or do to customer as long as you close them. he dont care about delivery driver making money either.  They do many shady things. I see customers lied to and they do a bait and switch advertizing . they do have a lowest price on furniture but quality is not that good either. jus beware. 
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This report was posted on Ripoff Report on 09/24/2011 07:03 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

I'm sorry to hear that you are no longer with American Freight

AUTHOR: Chris - (U.S.A.)

     I have worked for this company for nearly five years now and have nothing but good things to say about them.  The owners of this company are very personable and "down to earth",  the furniture they offer is an amazing value for the dollar and the employees are all hard working and proud to be a part of something great.  

     I'm a store manager and my driver's love their job.  It is up to the store manager to keep the delivery service happy.  The owners do not interfere with the relationship between the managers and their drivers.  All they ask is to make sure the drivers are trustworthy, good with customers and can pass an extensive background check.  

    As far as Billy Belford only talking about money.....the only time I hear the owners talk about money is when they discuss ways of cutting costs to drive the prices lower.  They emphasize "passing the savings on to the customer" on a daily basis and remind us every day how important our customers are to our success.
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