American Freight Paul Kennedy No Warranty Louisville, Kentucky

In October 2011 I purchased a Simmons Leather Couch and Loveseat.  By April, the cushions had gone flat.  I returned to American Freight and asked about the warranty the sales person told me that it had a year warranty on cushions. 

He referred me to Paul Kennedy.  Paul told me to take pictures of the furniture and email to him, he would submit to the manufacturer.  I emailed the pictures.  To date, I have not heard back from Paul Kennedy. 

I recently purchased a recliner from another furniture store, same brand and after a couple of days, I received a form to complete and submit to the manufacturer for a warranty.  I never received a form to complete or submit from American Freight. 

Therefore, I can only conclude that my purchase is not warranted due to the gross negligence of American Freight.  Can you say, fraud?