Complaint Review: American Homeshield - Carroll Iowa
- American Homeshield P.O.Box849 Carroll, Iowa U.S.A.
- Phone: 888-247-4777
- Web:
- Category: Home Warranty Companies
American Homeshield Unable to have competent companies for repairs Carroll Iowa
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I requested service on a broken appliance on Saturday, AHS had their service co call me to set an appointment. The service Co. never called back with a time. I contacted AHS after 3 days to let them know and was to find out that the Co. would not come out to repair anything until a day when I could not be at home. I was under the impression repairs were to made within 48 hours of requesting service and this is true. The service co would not do this and I had to call an outside company to come fix my appliance and AHS would not reimburse me for this expense. I Would of had to wait another 7 days before the co that was contracted through AHS would come out. This is unacceptable. It ended up costing me $155.00 for the repairman I had fix my washer.
Another time right before Christmas my Well broke, They don't even have a Co the use to fix wells. I was told to find a Well co. and ask them 50 questions to even find out if AHS would honor their work. I was with out water for 3 days that time and ended up having to pay $380.00 to have it fixed and still have to pay AHS for this coverage they do not even cover.
Vicki
Santa Fe, Texas
U.S.A.
This report was posted on Ripoff Report on 05/06/2008 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-homeshield/carroll-iowa-51401/american-homeshield-unable-to-have-competent-companies-for-repairs-carroll-iowa-330891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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