• Report: #20960
Complaint Review:


  • Submitted: Thu, May 16, 2002
  • Updated: Thu, August 08, 2002

  • Reported By:HICKORY NC

AMERITRAIN INC. ripoff fraudulent ripoff business consumer rip-off fraud BBB couldn't do anything CHARLOTTE NC & OTHER LOCATIONS North Carolina

*UPDATE Employee: A few of the answers

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On November of 2001 I started attending what was suppose to be a 100% hands on computer training at the Charlotte, NC facility of Ameritrain.

I had to finance $3,550.00 with Sallie Mae a company used by Ameritrain to finance tuition. I had started the classes along with my sister in hopes of advancing and making a career in the rapid growing It computer field.

There was to be 15 classes total with 4 hours in each class on every Monday, Wednesday and Thursday.

We however did attend a seminar before signing up and we were told that the classes were 100% hands on training and we were NOT to bring our books to the classes, the books were also in with the cost of the class they stated that "hands on" was the best way to learn.

We ended up having to bring our books to class instead of the hands on training that was stated to us. The "most up to date books" that they say we had, ended up being outdated and full of erroroneous information as stated by the instructor. The hands on part of the class only consisted of about 5% of the entire 15.

The instructor took around 15 or more minutes of smoke breaks ending up costing around 1 hour lost of what was suppose to be 4hrs of each class. I assumed the instructor of the class complained because the outdated books were replaced at almost the end of the classes and we were told we had to buy them if we wanted them.

We are very disappointed about what went on and feel that Ameritrain represented that its educational experience would prepare us for the modern technological marketplace. Unfortunately Ameritrain representations were misleading and we are now out each $3,550.00 plus the interest and can not advance nor take the required test to obtain our certification which the test also cost around an additional $130.00 for each test even if you fail you have to repay each time. We feel we were mislead into signing a contract we attended each of the 15 classes except 3 and 1 was due to bad weather we were told we did not have to make up those classes but just to read so we did not "copt out".

We did as we were told and what was stated to us. In their class schedule it states the "start date' and "Graduate date" not take another class if they don't follow through with what they promised.

We have contacted Ameritrain about this issue they will not offer anything except go through mediation with the Better Business Bureau at a cost and I have contacted them they only mediate they do not say who is right or wrong but only help each to come to an agreement. I spoke to a lady at the BBB in Charlotte where we complained and she stated that they couldn't do anything because we signed a contract with Ameritrain.

They also stated that they would only let us attend another class but we do not feel that we should have to take time out again from what we thought would be the only 15 classes we were to take from the beginning and the driving each way from Hickory, NC each of Monday, Wednesday and Thursday 6:30 pm - 10:30 pm with each way driving around 1 hr 15 minutes this is not fair to us. Watch out for All IT computer training schools
don't get ripped off like us.


Hickory, North Carolina

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STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 05/16/2002 08:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ameritrain-inc/charlotte-and-other-states-north-carolina-28262/ameritrain-inc-ripoff-fraudulent-ripoff-business-consumer-rip-off-fraud-bbb-couldnt-do-a-20960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

A few of the answers

AUTHOR: Former Instructor - ()

Well; First of all; I do not have words to console you on the loss of your money and I do feel that what has happened/is happening with the company is terrible and morally wrong; but do not blame all of the instructors.

I had a part in the company at one point in keeping some of the courseware up-to-date; not saying it wasn't at another time, but nonetheless.

The workbook which I hope you received contained all 4 of the core books in your kit, and you should've gotten 3 additional books for the electives. And the part about the breaks; All schools take breaks and if it was only 15 minutes out of a 4 hour eventing class; that's not much; plus, a lot of States have new laws that govern schools which actually screw the student.

So some of that isn't their fault; But not giving refunds, and closing up shop; there is no excuse for that.
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