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Report: #72218

Complaint Review: Ancestry - Nationwide

  • Submitted:
  • Updated:
  • Reported By: inola Oklahoma
  • Author Not Confirmed What's this?
  • Why?
  • Ancestry Www.ancestry.com Nationwide U.S.A.

Ancestry ripoff dishonest fraudulent Orem Utah

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I signed up for a $7.95 a month account at www.ancestry.com. I could hardly ever log in, and then when I could, it was so slow, even with my DSL that I got bored with it.

So I call to cancel it, and then they tell me that they had charged my card $29.95 a month for the last 2 months. I explained to them that was not the account that I signed up for, that it said $7.95. They then told me that I could cancel it for a $50.00 fee. I am livid.

First of all the site doesn't work, and then they charge me more than 3 times what I signed up for. Now they drop this bombshell that I will have to pay an additional $50.00. Besides all of that, I never even found any useful information from their site. I went to the LDS site, and found tons of information, and went back to the B.C. era, and it was all FREE!

Sarhonda
inola, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 11/17/2003 07:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ancestry/nationwide/ancestry-ripoff-dishonest-fraudulent-orem-utah-72218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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