Complaint Review: AOL - Internet
- AOL AOL.COM Internet U.S.A.
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- Category: Internet Services
AOL ripped off and scammed cancelled means?? Internet
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I called AOL in October 2002 and asked them to cancel my account,and at that time they offer 2 free mths of service which I turned down. At that time I contacted my phone company and put a block on any further AOL payments. It is now April of 2003 and I find out that AOL has canelled my AIM address for lack of payment on an account that should have been closed along time ago. When I contacted customer service questioning why the AIM was cancelled they told me that I owe them a bill of $115.00 and that 85 hours of service were used under my daughters old screen name. I agree that my be true to some extent but if they had cancelled the account when they were asked my 14yr old wouldn't have had access. I told them that I was not responsible for their lack of actions and therefore refuse to pay the bill, and that I would contact an attorney if i has to. I'm sorry to say this but I'm sure I'm not the only one with this problem. Any sugestion? Jeanette LAKELAND, Florida
U.S.A. Click here to read other Rip Off Reports on AOL
This report was posted on Ripoff Report on 04/25/2003 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aol/internet/aol-ripped-off-and-scammed-cancelled-means-internet-54509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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