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Report: #1430221

Complaint Review: ARS Rescue Rooter - South Carolina

  • Submitted:
  • Updated:
  • Reported By: Chris Lohnes — ROSWELL Georgia United States
  • Author Confirmed What's this?
  • Why?
  • ARS Rescue Rooter 1221 Harbour Towne Drive South Carolina United States

ARS Rescue Rooter, Jason Poucher ,Larry Hunter Did Not Complete work contracted / Lied to older single women and said it was completed South Carolina

*Author of original report: ARS Has Completed the Project and Fixed all Problems Satisfactorily

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Mother in law called about having ductwork wrapped in crawl space. They said she needed to replace the whole 12-year-old HVAC system as well. Trusted them and went through Home Depot to hire and pay them with HD Card. They charged her $9500.00. Said they completed the job and after 7 months of triple high electric bills compared to previous months/years, she called them to come see what may be the problem. A young man came and went into my crawl space that  she has never been in and came out with pictures. Pictures show NO duct wrapping was done and the main duct was pulled apart from the main duct box by 6 inches letting all air (hot and cold) out under the floor. This was pulled out when they installed a shorter duct reach HVAC system and never completed the job. Robbed her of several thousand dollars. Lots of calls to get there attention, fix and compensate and still no follow through? 

This report was posted on Ripoff Report on 02/20/2018 11:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ars-rescue-rooter/south-carolina-29577/ars-rescue-rooter-jason-poucher-larry-hunter-did-not-complete-work-contracted-lied-to-1430221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

ARS Has Completed the Project and Fixed all Problems Satisfactorily

AUTHOR: CHRISTOPHER - (United States)

POSTED: Friday, March 02, 2018

After posting and finally getting through to the right person, ARS committed to and completed the work at an excellent level of workmanship.

Thank you, ARS

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