• Report: #608030
Complaint Review:


  • Submitted: Thu, May 27, 2010
  • Updated: Thu, May 27, 2010

  • Reported By: Lynette — Bloomfield Hills Michigan United States of America
6500 E 14 Mile Rd Warren, Michigan United States of America

ART VAN FURNITURE $3500 Natuzzi Sectional Warren, Michigan

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On January 15, 2008 I purchased a $3500 Natuzzi Sectional from Art van.  Since that time i have had service department come out 5/6 times.  After about the third call I informed them that I no longer wanted the set.  They begged me to give them a chance. Six months later they were called back and a manager named Cheryl (I believe) told me that if i had any more problems she would personally come out to inspect it.  Well they are back and no Cheryl.

Now that the warrenty is off they are suggesting that I bring they will repair it but I must either pay transportation of $179 each way or bring it in myself.  SERIOUSLY!?!?!?!?

At this very moment I was just informed by the Oak Park store that they no longer sell Natuzzi brand and have not for about 2 years.

NEVER EVER AGAIN will I purchase from or recommend Art Van Furniture Stores.


This report was posted on Ripoff Report on 05/27/2010 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/art-van-furniture/warren-michigan-48092/art-van-furniture-3500-natuzzi-sectional-warren-michigan-608030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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