• Report: #189255
Complaint Review:

As Seen On TV

  • Submitted: Sun, April 30, 2006
  • Updated: Sun, April 30, 2006

  • Reported By:Douglas Massachusetts
As Seen On TV
2444 Innovation Way Rochester, New York U.S.A.

As Seen On TV non-refund for product returned with return authorization ripoff Rochester New York

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We purchased a product from asseenontv.com and when it arrived found it to be of poor quality and not as advertised. My wife emailed and received a return authorization in early February. The product was returned with the authorization number on February 17 and to date (April 30) we have not received the requested credit charge back on the credit card used for the initial transaction.

All attempts to contact this company either by phone or email go unanswered. When attempting to call them on the phone all of their customer service reps are always (been calling daily for 3 weeks) "busy".

Douglas, Massachusetts

This report was posted on Ripoff Report on 04/30/2006 05:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/as-seen-on-tv/rochester-new-york-14624/as-seen-on-tv-non-refund-for-product-returned-with-return-authorization-ripoff-rochester-n-189255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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