Complaint Review: Ascend Tech - Cleveland Ohio
- Ascend Tech 540 East 105th St. Cleveland, Ohio U.S.A.
- Phone: 866-340-0111
- Web:
- Category: Computer Dealers
Ascend Tech Sold old computer parts as new Cleveland Ohio
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In March of 2006, I bought a barebones computer from Ascendtech. After some delay, and some lies as to when it will ship out, I received it.
In September of 2006, the motherboard went bad. I called them up, 12 times, each time leaving a voicemail message to call me back. Their voicemail message even says "someone will call you back soon" 5 days later, I finally get a call, they say warranties go thru the mfg. I said ok, I have no problem with that.
I contacted the mfg of the motherboard, after giving them the serial number of the board, I find out that is an older board, and the warranty ended months ago. I told them I have a one year warranty, they said the one year starts when they ship it out to the retailer, not when the end user gets it.
I contacted Ascendtech back, they said no one there told me I had a one year warranty. Funny, I have an email stating that from them, dated 2 days before I bought the computer. hmmmm. They said there is nothing they can do.
I have just now contacted by mail, the Attorney General of Ohio, since this computer was mailed across state lines, it is considered Mail Fraud. I have included all the pertinent documentation from Ascendtech, including emails, from them and from the mfg. I have also told them they might want to come to this website, and get more information of the illegal business practices this company does. I will never buy from this company again, no matter what happens. And no one else should either.
Alan
terre haute, Indiana
U.S.A.
This report was posted on Ripoff Report on 10/18/2006 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ascend-tech/cleveland-ohio-44108/ascend-tech-sold-old-computer-parts-as-new-cleveland-ohio-216504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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