Complaint Review: Ascendtech.us - Willoughby Ohio
- Ascendtech.us 4772 East 355th St., Willoughby Ohio 44094 Willoughby, Ohio U.S.A.
- Phone: 216-458-1101
- Web:
- Category: Computer Stores
Ascendtech.us Bought a laptop battery and received an old used one. Willoughby Ohio
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I ordered a laptop battery and it arrived and appears to be an old, used battery. The case has scratches and wear marks on it. Nothing in the order said that I was getting a used battery. When I complained, I received this reply:
"Our terms of sale section states that ascendtech.us carries a mixture of new, used, surplus, and recertified products. We did not advertise this battery as new. It is in a working condition. If you want to send it for a refund there will be no shipping refunded and there will be a 20% restocking fee."
Nothing in their ad says that the battery is "used" either!
This is their exact ad:
This Weeks Special! Free Shipping! Dell Inspiron 1100 1150 Laptop Battery 6T473. No more worries for running out of battery power! You can back yourself up with a secondary battery for your Dell notebook. Lithium ion batteries are longer lived than conventional batteries and do not require replacement as often. There is no battery memory effect with a lithium ion battery you can charge the battery whenever you like without fear of reducing its charge capacity, and you do not need to drain a lithium ion battery completely before recharging it. This Lithium-Ion battery will work with your computer and is compatible with Dell Inspiron 1100 1150 5100 5150 5160 Series Dell Latitude 100L Series notebook.
Dell Compatible Part: 312-0296 312-0079 310-5205 310-5206 451-10117 451-10183 6T473 7T670 8Y849 9T686 BATDW00L F0590A01 J2328 PP07L PP08L
Compatible Dell Models: Dell Inspiron 1100 1150 5100 5150 5160 Series Dell Latitude 100L Series
Specifications:
User smart choice
High energy density, long life power source.
Chemistry : Lithium Ion Battery
Capacity: 96WH
Voltage: 14.8V
There is a huge difference in purchasing a use piece of a hardware or a battery. Batteries have limited life and this battery could fail anytime. This is a total misrepresentation and a underhanded way of doing business.
Glenn
Saint Paul, Minnesota
U.S.A.
This report was posted on Ripoff Report on 11/16/2007 02:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ascendtechus/willoughby-ohio-44094/ascendtechus-bought-a-laptop-battery-and-received-an-old-used-one-willoughby-ohio-285208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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