• Report: #793851
Complaint Review:

Assurance Solutions

  • Submitted: Mon, October 31, 2011
  • Updated: Mon, October 31, 2011

  • Reported By: ReallyAngry! — clifton Virginia United States of America
Assurance Solutions
PO Box 105689 Atalnta, Georgia United States of America

Assurance Solutions Federal Warranty Service corp Liars and cheaters! Atalnta , Georgia

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On Feb 2, 2007 I purchased a Whirlpool Cabrio washing machine.  On May 3, 2011 I called Whirlpool because the machine was not finishing the washing and flashing letters & numbers on the indicator panel. 

The woman I spoke with told me that my warranty was over and that I could get an extended warranty for $159.03.  She told me that I had to wait 60 days for the warranty to kick in. 

When I called (10/31/11) to ask for a repairman to fix my washer I was told that because it was a pre-existing condition it would not be covered.  So now I am out the money I paid for the lousy warranty and have to pay for the machine to be fixed out of pocket! 

The woman lied to me and never told me that the issue I had called about WOULD not be covered. That is the only reason I purchased the warranty. If she had been honest I wouldn't have purchsed the warranty!  The lesson I learned is not to buy a fancy machine (will never purchase a Whirlpool again) and to NEVER get an extended warranty from this company again.

This report was posted on Ripoff Report on 10/31/2011 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/assurance-solutions/atalnta-georgia-30348/assurance-solutions-federal-warranty-service-corp-liars-and-cheaters-atalnta-georgia-793851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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