• Report: #453104
Complaint Review:

Astar Travel

  • Submitted: Mon, May 18, 2009
  • Updated: Mon, May 18, 2009

  • Reported By:Christchurch Other
Astar Travel
www.astartravel.com Tampa, Florida U.S.A.

Astar Travel Still waiting for refund Tampa Florida

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I got a phone call saying I had won a trip and they wanted my credit card number, I was hesitant to give it to them but they managed to get it out of me. After I got off the phone to them I rung my bank and told them to cancel my credit card but they had already taken the money out.

I rung astar and asked for a refund as I no longer wished to travel with them and they said I needed to send back a letter with the pack that they were sending me.

I did this and they rung and told me they had received it and it would take 14-21 days for the refund to come through. I rung them back after the 14-21 days and was told it was 14-31 days that passed and still no refund and I rung them again and was told it was 14-31 working days.

That came and went and I rung them back and was told the manager hadnt processed the April refunds yet and I had to wait.

Well I am still waiting...

New Zealand

This report was posted on Ripoff Report on 05/18/2009 05:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/astar-travel/tampa-florida-33612/astar-travel-still-waiting-for-refund-tampa-florida-453104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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