• Report: #1166237
Complaint Review:


  • Submitted: Wed, July 30, 2014
  • Updated: Wed, July 30, 2014

  • Reported By: Asurion/walmart fraud — Blackfoot Idaho
Nationwide USA

Asurion/walmart Email received was not what actually happened Nationwide

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Filed a claim for a broken cell phone which is supposed to be covered under warranty. Product was shipped by UPS on Monday 7/28/14 and I was to receive a E-card within 24-48 hours after.  I called Asurion product services on Wednesday 7/30/14 to find out when I was going to receive my E-card to get a new phone.  The customer service agent said my case was under review and that I was not going to get a card until the product was received.  I kept every email received and this is not what was supposed to happen.  If there is an attorney out there who can help I would appreciate it.  I am not trying to get rich or famous I just want to be treated right, I need my cell phone for work.

This report was posted on Ripoff Report on 07/30/2014 04:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/asurionwalmart/nationwide/asurionwalmart-email-received-was-not-what-actually-happened-nationwide-1166237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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