Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1151148

Complaint Review: Atlanta Luxury Motors - Union City Georgia

  • Submitted:
  • Updated:
  • Reported By: ESchmidt — Winder Georgia
  • Author Not Confirmed What's this?
  • Why?
  • Atlanta Luxury Motors 6745 Oakley Industrial Blvd Union City, Georgia USA

Atlanta Luxury Motors Bait and Switch Union City Georgia

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I called Atlanta Luxury Motors at the Union City location and talked to a sales rep and he confirmed the price and Carfax was correct. After driving an hour and a half to my parents, I called again to make sure everything was still correct and the car was still on the lot. I was told it was. I drove down there with my dad who took the time out of his day to look at it with me. After looking at the car by ourselves and waiting over an hour to see the sales rep, we finally met with him and test drove the car.

I liked the car and we went inside to the discuss price. I asked to see the Carfax and everything matched up. I filled out the paperwork to get financing and he took it to management. After about 30 minutes the sales rep was informed that the price of the car was no longer $9999 and was now $11999. I was shocked; he said management said the car was selling for $12000 at auction so they would not honor the price.

After arriving home I called and got the phone number for the manager. After talking to him he said that it was a misprint even though the price of $9999 was listed several times on the craigslist ad and I called down there to make sure the price was right. He proceeded to tell me it was a misprint which is a lie it wasn't an error it was a blatant price change. The definition of misprint is as follows, "a mistake (such as a spelling error) in something printed" this was not an error. The manager’s name was Mr. Hicks. He proceeded to say that the ad states they aren't responsible for a misprint.

Here is what the ad states, "These are the standard features and specifications for this vehicle. Actual features may vary. Please see the details for this vehicle above. We do our best to list all the correct information, however we will not be bound by or responsible for any error or misprint in our advertisement. It is the customer's sole responsibility to verify the accuracy of the prices with the dealer as well as the existence and condition of any equipment listed. We may or may not have all the keys, owner's manuals, and floor mats, but we will be happy to obtain extra ones for you at our cost. Pricing subject to change without notice." However this wasn't an error or a misprint. And like their disclaimer states I did call and “verify the accuracy of the price with the dealer.”

Mr. Hicks lied about the price and decided not to honor his word. I believe this is called bait and switch you decide. 

This report was posted on Ripoff Report on 05/31/2014 03:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/atlanta-luxury-motors/union-city-georgia/atlanta-luxury-motors-bait-and-switch-union-city-georgia-1151148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now