• Report: #469532
Complaint Review:

AT&T Uverse

  • Submitted: Tue, July 14, 2009
  • Updated: Tue, July 14, 2009

  • Reported By:Dallas Texas
AT&T Uverse
www.att.com Dallas, Texas U.S.A.

AT&T Uverse Scam to defraud consumers out of money Dallas Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I ordered Uverse in December, 2008. It was installed in January, 2009. It never worked and I had it removed in March, 2009. AT&T sent me boxes in which to return the equipment. I sent it via UPS (per AT&T's instructions). I received a bill in April which showed AT&T owed me $13.86.

In May, I received a bill saying I owed AT&T $473.28 for unreturned equipment. I contacted AT&T and sent them the documentation showing that I had returned the equipment. AT&T personnel told me it was taken care of. In June I received another bill for $473+. I went to the AT&T store from which I purchased Uverse and spoke to the manager. He spent a day and half supposedly getting the error corrected. He called two days later saying it was resolved.

Last week I received a collection notice saying I had not returned the equipment. I have spent hours trying to get AT&T to correct their error. It is maddening! I believe it is an intentional scam by AT&T to ripoff consumers!

Dallas, Texas

This report was posted on Ripoff Report on 07/14/2009 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/att-uverse/dallas-texas-75225/att-uverse-scam-to-defraud-consumers-out-of-money-dallas-texas-469532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on AT&T Uverse

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?