Report: #696159

Complaint Review: AT&T

  • Submitted: Wed, February 16, 2011
  • Updated: Wed, February 16, 2011
  • Reported By: Robert — Rome Georgia United States of America
  • AT&T
    p.o. box 110656
    nashville, Tennessee
    United States of America

AT&T MEGA MONSTER PHONE COMPANY I have a "confirmed purchase" in asurion Roadside Assistance service nashville, Tennessee

Show customers why they should trust your business over your competitors...

received a mailer today stating that it was confirming the purchase of a Roadside Assistance service that is only $2.99 per month charged to my cell phone bill.... I have to do nothing since I am already confirmed and enrolled........
I have already called AT&T and they confirmed that indeed I do have the "service" and it is associated with my cell phone and is indeed only $2.99/month...
In asking who signed me up (it took a few minutes to determine this) first time back that it looked like it MAY have been done in a walk-up AT&T store, second time it was thought that maybe enrollment happened on-line, third check found it was a computer generated enrollment that was not requested nor wanted.
I was canceled and no charges apply to me but there WILL be others I am sure who will not read the flier sent out by AT&T. It is a 48 to 60 lb weight flier 8 X 11 standard letter size folded two time juts like the fliers they send out letting you know you have an "upgrade" available........
Glad I read my junk mail and can read!
I let the very nice lady who assisted me know the "this isn't right" and guess what? she agreed...
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/16/2011 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/att/nashville-tennessee-37222/att-mega-monster-phone-company-i-have-a-confirmed-purchase-in-asurion-roadside-assistan-696159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.