Complaint Review: auralux - Scottsdale Arizona
- auralux 7904 E Chaparral Rd #A110-604 Scottsdale, Arizona USA
- Phone: 8444107595
- Web: www.auraluxbeauty.com7904
- Category: BBB Better Business Bureau
auralux dermaluxe(Wilmington, DE), hydra stem cell serum(CA) sent additional(unordered) products Scottsdale Arizona
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a few days ago i requested a "free" sample of auralux for $4.95. i received no confirmation of the order (odd, i thought). received package yesterday...no return name, only an adress). upon opening the package there was not one, but four, items and no invoice. i found it suspicious and called my cc company and only then did i discover what charges had been made...an additional $84.93. this is now being investigated by my cc company which also gave me 2 more phone numbers for auralux. i called one of the other numbers he had given me and i swear i was speaking to the same person at auralux who identified herself as sara(h). i informed her the matter was in dispute and she refused any further communication although in a previous conversation she said someone would phone me within 24 hours. maybe i was the fool, but this sort of business practice is outrageous.
This report was posted on Ripoff Report on 02/24/2016 12:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auralux/scottsdale-arizona-85250/auralux-dermaluxewilmington-de-hydra-stem-cell-serumca-sent-additionalunordered-p-1289712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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