• Report: #238897
Complaint Review:

Auto parts warehouse

  • Submitted: Wed, March 14, 2007
  • Updated: Wed, March 14, 2007

  • Reported By:Seattle Washington
Auto parts warehouse
17150 South Margay Ave Carson, California U.S.A.

Autopartswarehouse - All OEM Parts BEWARE! This company makes returns impossible! Parts don't fit ripoff Carson California

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I ordered 2-2-point seatbelts for my Toyota pick-up after making sure they were for my year and make. They arrived in a timely manner, but were too short! I called about returning them and was told I would be sent a RMA# by e-mail. I then ordered what I was told was the correct seatbelt - a 3-point seatbelt. The seatbelts came in a timely manner, and they too, were too short! NOW, the trouble starts. I did not receive the RMA#, even after calling again and talking to "Victor", and sending several e-mails.

Finally received a number, but for only 1 seatbelt, when I had ordered 2. Again, several e-mails and talking to "Victor", being told a number would be sent in 2-3 business days. It has been almost 2 weeks and no number. Did receive an e-mail from Kyle Singleton-Returns Manager and Eric Bailey-Asst Customer Service Manager. This was Mar 9, 2007. I was told several e-mails had been sent the same day with RMA information. Never received these e-mails! I am certain that even if I was able to return the seatbelts I would never see my money being returned!

Seattle, Washington

This report was posted on Ripoff Report on 03/14/2007 02:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/auto-parts-warehouse/carson-california-90746/autopartswarehouse-all-oem-parts-beware-this-company-makes-returns-impossible-parts-do-238897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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