Report: #238897

Complaint Review: Auto parts warehouse

  • Submitted: Wed, March 14, 2007
  • Updated: Wed, March 14, 2007
  • Reported By: Seattle Washington
  • Auto parts warehouse
    17150 South Margay Ave
    Carson, California
    U.S.A.

Autopartswarehouse - All OEM Parts BEWARE! This company makes returns impossible! Parts don't fit ripoff Carson California

Show customers why they should trust your business over your competitors...

I ordered 2-2-point seatbelts for my Toyota pick-up after making sure they were for my year and make. They arrived in a timely manner, but were too short! I called about returning them and was told I would be sent a RMA# by e-mail. I then ordered what I was told was the correct seatbelt - a 3-point seatbelt. The seatbelts came in a timely manner, and they too, were too short! NOW, the trouble starts. I did not receive the RMA#, even after calling again and talking to "Victor", and sending several e-mails.

Finally received a number, but for only 1 seatbelt, when I had ordered 2. Again, several e-mails and talking to "Victor", being told a number would be sent in 2-3 business days. It has been almost 2 weeks and no number. Did receive an e-mail from Kyle Singleton-Returns Manager and Eric Bailey-Asst Customer Service Manager. This was Mar 9, 2007. I was told several e-mails had been sent the same day with RMA information. Never received these e-mails! I am certain that even if I was able to return the seatbelts I would never see my money being returned!

Rod
Seattle, Washington
U.S.A.
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This report was posted on Ripoff Report on 03/14/2007 02:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/auto-parts-warehouse/carson-california-90746/autopartswarehouse-all-oem-parts-beware-this-company-makes-returns-impossible-parts-do-238897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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