Complaint Review: Ava's Flowers
Ava's Flowers Missed Delivery Date. Dead Flowers Upon Arrival. Refused to Offer Refund. Happened More Than Once. Baltimore, MD Nationwide
On two different occasions, I tried to have flowers delivered to my wife, (Mother's Day & Valentine's Day). Ava's Flowers was unable to deliver on either of those specified dates. The Mother's Day delivery was 3 days late, and the flowers were almost dead by the time she got them. I had also paid an addition fee to have the flowers delivered specifically on Mother's Day. I called their billing department, and they said it was not their policy to issue refunds, so they gave me a credit for a future purchase. I used the credit last week to order Valentine's Day flowers... and they STILL have not arrived. I called customer service this time as well, and was disconnected three times. I would strongly urge people AGAINST using Ava's Flowers.
This report was posted on Ripoff Report on 02/15/2014 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/avas-flowers/nationwide/avas-flowers-missed-delivery-date-dead-flowers-upon-arrival-refused-to-offer-refund-h-1123749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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