• Report: #469264
Complaint Review:

Avis Rental

  • Submitted: Mon, July 13, 2009
  • Updated: Mon, July 13, 2009

  • Reported By:Davenport Iowa
Avis Rental
2200 - 69th Avenue Moline, Illinois U.S.A.

Avis Rental Ripped off for $139 in gas charges! Moline Illinois

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Following rental of a van at the QC International Airport car rental agency, the first van I was given had faulty brakes. I returned to the airport and was told another van was not available. When I pressed the counter person about the Chrysler Town & Country van I parked next to, I was treated with disrespect and disregard. The counter person looked in her drawer, found the keys, and proceeded to change my reservation to the T&C van.

She was extremely surly and refused to talk to me or give me any explanation whatsoever. I was shocked to be treated so shabbily as a customer. This clearly wasn't my fault but the agent certainly made me feel less than human simply because she wouldn't even talk to me. She nearly threw the rental contract at me with the keys and never once apologized for the inconvenience.

After this shabby treatment, when I returned the van with a full tank of gas, I put the keys and rental contract in a brown box on the counter only to find out on my credit card statement they charged me another $139 for gas! I believe Avis is a very dishonest company. They have requested that I fax them a receipt for the gas. When I asked them for a copy of the agreement I returned to them with this information circled, they told me it was not available. These actions are unacceptable and Avis is a big ripoff company. Totally dishonest!

Davenport, Iowa

This report was posted on Ripoff Report on 07/13/2009 06:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/avis-rental/moline-illinois-61265/avis-rental-ripped-off-for-139-in-gas-charges-moline-illinois-469264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Avis Rental

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?