Complaint Review: Bank of America - El Paso Texas
- Bank of America El Paso, Texas United States of America
- Phone:
- Web: https://www.bankofamerica.com/
- Category: Credit Card Processing (ACH) Companies
Bank of America Conversion from FIA/Schwab card to BofA exposes consumers to fees El Paso, Texas
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Bank of America has acquired Schwab credit cards and has been extensively publicizing the conversion for months. However, despite months of advance planning, Bank of America removed the ability of customers to monitor / pay online their ex -Schwab card from the old website, without providing alternative access
CSRs are saying it could be 1-2 weeks, or perhaps more, they don;t know. before consumer access and control is restored
This lengthy planned outage,. which should have and could have been avoided exposes consumers to over limit fees, late payment fees.and negative credit reporting
The only way to find out a real time status is to talk to an agent, after a 20 minuter or longer hold time
This report was posted on Ripoff Report on 11/06/2011 09:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/el-paso-texas-/bank-of-america-conversion-from-fiaschwab-card-to-bofa-exposes-consumers-to-fees-el-paso-795540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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