• Report: #32740
Complaint Review:

Bank One

  • Submitted: Wed, October 16, 2002
  • Updated: Sat, January 18, 2014

  • Reported By:no no
Bank One
Nationwide United States of America
  • Phone: 800-366 2265
  • Web:
  • Category: Banks

Bank One ripoff terrible customer service on hold for hours b***** service representatives fat w**** hold music Tucson Phoenix Nationwide *EDitor's Comment ..if the shoe fits, wear it.

*UPDATE EX-employee responds: I still know some smart people who still work there

*UPDATE Employee: How Pathetic...

*0: EDitor's Response ..Customer NO service ..if the shoe fits, wear it

*UPDATE Employee: ATTN: Uneducated Little Momma's Boy That Just Learned How To Swear

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Bank one seemed like a good compony at first. i had a savings account with them. so i go to college, and need to close my old account and start up with a new bank in Philly, where i go to school. when i tried to close the account, there were the normal expeted wait times, which was no being deal. the lady kept trying to persuade me not to switch banks. she said that i could use ATMs, but when i asked about the rediculous Double ATM fees, she said i sould do online banking. i said, NO, i only oave one account, i dont pay frequent bills, i just need checks and cash every week, and i cant get cash out of a PC.

...two weeks after i closed the account... my money was still not with me. I couldnt f****** afford a bar of soap because the a****** hadnt given me my money yet. i called to see what happened, and was routed from department to department becaus they forgot to ask me what sate the account was in, and that i wanted info on a closed account.

after a LONG time, i got to a lady who took my information and seemed like she would do somthing. then she said that she didnt have the athority to close an account(?) which is silly, because the account was already closed. when i pointed this out to her, she got all pissed of and started up with this whole street atitude, and then put me on hold. but this time there was no annoying music.

i stayed on hold, for a LOOOOONG time. finaly, my phone beeped because it was running out of battery power, because i had been on so long, so i hung up and called back. then another guy picked up, and i told him my story, and that i was pissed off. he put me on hold, but again, their was no music this time. i was like , "f*** this..." and hung up. I called back and recieved no answer.

What the F***? there is nothing i can do except sit here and stink, because some FAT B**** has a f***** dry crusty walrus c*** up her a**. she doesnt deseve a f****** job. no one at bank one does. they should f****** die. she should be the stinky w**** without soap and a dead phone battery. who ever thought a fat sweety b**** would steel my soap...

stinkin Tucson(now in Philly), Arizona

This report was posted on Ripoff Report on 10/16/2002 03:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bank-one/nationwide/bank-one-ripoff-terrible-customer-service-on-hold-for-hours-b-service-representatives-32740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

I still know some smart people who still work there


I feel your pain Stinky...
I must say that stinky does know how to write a very entertaining ripoff report. The last line about a fat w***e stealin your soap, that was niiiiice. That said, Stinky is right in most of what he says and Bank One does suck a*s. I don't think that EVERY person who works there is stupid, because I used to work there for many years and I still know some smart people who still work there. I was smart and quit. After having my account with them for over 10 years I finally closed it due to their bullshit fees, shitty customer service, and ignorant employees who needed me to explain their job for them each time I called. To the girl who so obviously took great offense to Stinky's report and advised him to put his money under his mattress, just remember, it is because of all of us customers that you people could give two shits about and treat like crap, that Bank One even makes any money. And, even the skinny whores that work there are idiots too.
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#2 UPDATE Employee

How Pathetic...

AUTHOR: Brandi - ()

First off, Mr. Editor boy, you haven't been doing a very good job at editing these stories at all. I took offense to the comment that Stinky made stating that noone at Bank One deserves a job and that they should all f**king die... Personally, I feel that statement was completely offensive due to the fact that he believes he can decide one's fate all because his little panties were in a bunch because of the idiots he was faced with on our VRU system.

Oh, and see if this hits home: 18 year old computer nerd with limited vocabulary gets revenge by making his living trying to out-wit people on ripoffreport.com...?

The reason I take his report personally, not that I need to prove a d**n thing to you or anyone else for that matter, is because I work for this company, and as a customer service banking center representative, I have integrity. I like working for Bank One and any "mad at the world" fools like you that don't like Bank One, or any bank for that matter, need to start putting your money (whichever futile amount that may be) under your bed in a shoe box, along with your crusty Hustler magazines and tissues that you blew your wad into while responding to my rebuttal.

If you think banks are so horrible and thats its all a conspiracy, then don't deal with them! (Oh and by the way I gasped when I read that you're on to me!!) Save your effort for something resourceful.

The "fat b***h" reference, by the way, did not impel me to write, gee I know you're assuming I'm fat and that's why I wrote, but I suppose I should consider the source...
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#3 0

EDitor's Response ..Customer NO service ..if the shoe fits, wear it

AUTHOR: - ()

We are so sorry about not catching All the expletives. We usually do a better job. As you can see, we try to let you know what was being said without leaving the actual vulgarity. Why? That is an interesting point.

You see, Miss Binkey, people really get frustrated by the equine fecal matter they are dragged through by these customer service "screw jobs." By the time your victims hit this website they are so fed up by the hours of stonewalling.

We have good information that customer service reps pretty much realize that if they keep someone on hold long enough, or bounce them around enough, their victims will finally just plain give up... and then they have won. A complaint forestalled is a non-existent complaint.

I have news for you sister, we are on to you. Like the ferocious lioness, you pick on the weakest, slowest antelope. What about all the other complaints about your company. Seems to me that your "few idiots working at Bank One" is more like a customer NO service policy. That, my dear, is actionable. What do you have to say about that?

Oh, and by the way, what really got under your skin, made you take this personally and impelled you to respond? It was probably the "FAT b***h" reference, huh? ..if the shoe fits.

Very Truly Yours,

ED Magedson

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#4 UPDATE Employee

ATTN: Uneducated Little Momma's Boy That Just Learned How To Swear

AUTHOR: Brandi - ()

Hey Stinky-

I suppose I can relate with you on the fact that a lot of Bank One telephone banking employees pretty much would not know what the hell they are doing on a daily basis.

However, I think it is complete bullsh*t that just because there are a few idiots working for Bank One, you take it out on the company as a whole. I took into consideration your blatant ignorance and not much more than a 3rd grade eduaction, and laughed at the comment that "All people at Bank One should die". You are apparently a pre-pubescent little boy that has some growing up to do.

Next time you have a problem, address the issue like an adult, if that's really what you are and if you want to be treated like one.

And here's a tip on how to make some money for that bar of soap(which you should use first for your mouth): Get a job... with the ingenius mind that you obviously use so well, you could probably get a job asking, "Do you want fries with that?"
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