Report: #946305

Complaint Review: Barclay Card US

  • Submitted: Tue, September 25, 2012
  • Updated: Tue, September 25, 2012
  • Reported By: Wendy — Tabernacle New Jersey United States of America
  • Barclay Card US
    125 South West Street
    Wilmington, Delaware
    United States of America

Barclay Card US Barclay Rewards Card credit card company Wilmington, Delaware

Show customers why they should trust your business over your competitors...

This company advertises that they give great rewards for using their credit card. I have consistently had over 10,000 in rewards points. I began calling to use the points in the beginning of August. You are supposed to be able to use points towards qualifying purchases which are purchases over $25.  The internet would never allow me to apply points. I called.

The representatives I spoke with always had to call me back because either their computers were down or they had to speak to a supervisor. They said they opened a case around 8/15/2012 for me. No one ever called or emailed me. Now when I log on all my points are gone and I have the same problem all over again. They are bringing people in with the promise of their rewards and then not allowing you to use them. They then will try to claim they expired but they caused them to expire by never allowing you to use the. 
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This report was posted on Ripoff Report on 09/25/2012 09:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/barclay-card-us/wilmington-delaware-19801/barclay-card-us-barclay-rewards-card-credit-card-company-wilmington-delaware-946305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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