Report: #581913

Complaint Review: BBG Communications - International Satellite Communications

  • Submitted: Wed, March 17, 2010
  • Updated: Wed, March 17, 2010
  • Reported By: Peter — Hampton New Brunswick Canada
  • BBG Communications - International Satellite Communications
    511 E. San Ysidro Blvd.
    San Ysidro, California
    United States of America

BBG Communications - International Satellite Communications International Satellite Communications Dublin Airport Pay Phone Rip-off San Ysidro, California

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Recently in Dublin, I made a call home. The first two tries disconnected before 30 seconds. When I finally did connect, the call lasted a grand total of 8 minutes.

The first two calls were billed for $26.11 and $29.30. The final call was $56.60, plus there were two charges for "credit-card validation" for 95 each.

I called their customer service and was told that there was a connection fee, regardless of the duration of the call, so the first two charges would stand. They offered me a $30 discount as a "first time user," but I am disputing the charges with my credit card company.

Nowhere at the phone kiosk in the Dublin Airport was there any indication of the outrageous charges I could expect to pay. I was certainly prepared to pay something like $2 per minute, but this is just fraud. Allowing a full minute each for the first two calls, that works out to over $11 per minute.

I also reported them to the Ireland Consumer Protection agency, but no response from them.

I see that there are hundreds of complaints about this company. How are they able to continue to steal money from people?
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This report was posted on Ripoff Report on 03/17/2010 06:04 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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