Complaint Review: Benefit Wallet HSA - Pittsburg, Secaucus PA,NJ
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- Author Confirmed
- Benefit Wallet HSA p.o.box 1584 Pittsburg, Secaucus, PA,NJ United States
- Phone: 877-472-4200
- Web: mybenefitwallet.com
- Category: refundable deposit not returned
Benefit Wallet HSA Took my initial deposit and refuse to return it Pittsburg, Secaucus Pennsylvania, New Jersey
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I opened a personal HSA account (my health insurance through ACA) in January. I sent check #4713 in the amount of $500. I never received a debit card so I could use this money for healthcare expenses.
I have contacted them multiple times by phone email and USPS. I have been requesting to have my account closed for months. Twice I have mailed them the form "Request to close HSA account".
The problem is that they repeatedly tell me I do not have an account despite giving them my account # and all demographic information. I am unable to call because they tell me they can't help me since I don't have an account.
They tell me I need to call in addition to mailing the form so they can "verify" that I want account closed and I explain I can't call. This has been going in circles for months and meanwhile they have the use of my money. I would appreciate any assistance/advice you may have
This report was posted on Ripoff Report on 05/16/2018 02:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/benefit-wallet-hsa/pittsburg-secaucus-panj-07094/benefit-wallet-hsa-took-my-initial-deposit-and-refuse-to-return-it-pittsburg-secaucus-pen-1443252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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