Complaint Review: Best Buy- Geek Squad - Springfield Oregon
- Best Buy- Geek Squad www.bestbuy.com Springfield, Oregon U.S.A.
- Phone:
- Web:
- Category: Computer Stores
Best Buy- Geek Squad Deceptive Squad. Bad tech support. Springfield Oregon
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I can not believe how bad the Best Buy tech support is. I sold my laptop to a friend of mine. It came up recently with some boot issues. I checked it out for her and let her know I thought it was the hard drive that needs replaced. It was still under warranty so she took it into BestBuy. They told her they would send it into HP for work and replace the motherboard. I got a call from her two weeks later saying BestBuy fixed it but would need to boot disks for the machine to load the op system. They didn't even have op system disks.
So, I have the laptop here and can not load the op system again. When I run a disk check the hard drive fails. What a bunch of yeah-whoos for not being able to diagnose this simple issue having the laptop for TWO weeks. I doubt they sent the laptop in like they said.
I suppose I will find out tomorrow when I return the laptop in person to find out what if anything they have done with it. BROTHER. I am better tech support!
Po'd consumer
Creswell, Oregon
U.S.A.
This report was posted on Ripoff Report on 01/25/2009 01:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-geek-squad/springfield-oregon-97477/best-buy-geek-squad-deceptive-squad-bad-tech-support-springfield-oregon-415886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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