Bidz.com Padded my order with items I never won in the auction & charged them to paypal Los AngelesLos Angeles Or Culver City California

Dear Customer,

We would like to begin by apologizing for any inconvenience we may have caused.

We would like to take the time and address the concerns posted on your inquiry.

Bidz.com may provide you from time to time with an opportunity to purchase a Product through our Second Chance Offer program. A Second Chance Offer is an opportunity to purchase a Product for which you submitted a bid that was not the highest. The purchase price for a Second Chance Offer is the highest price you bid for the Product. If you don't wish to take the offer you may unselect them at check out or you may contact our customer service department for their removal.

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Bidz.com responds to every email received. All communication activity is recorded on the account. You must always check your spam and or bulk folders just in case the email may have gone into those folders rather than going directly into your inbox.
If you placed a bid on an item by accident we may remove it if it posts on your account.

All items may be returned up 15 days after the delivery date. All of our items are guaranteed to be as described, if they are not as described you may return them for a refund in full. If the items once inspected are found to be as described you may be subject to a 15% restocking fee.
All of this information and more can be found on our help section.

Please feel free to contact us with any questions and or concerns.

Thank you,
Bidz.com