Complaint Review: B.N.T. - Doral Florida
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- Author Confirmed
- B.N.T. 3321 nw 82nd ave Doral, Florida United States
- Phone: 7866079994
- Web:
- Category: Clothing
B.N.T. Hollywood pants They send the wrong size I send it back to weeks ago nd I haven’t get my exchange for the right size I already paid them a $160 money order that’s was paid in the post office Doral Florida
*REBUTTAL Owner of company: Hollywood Pants
Show customers why they should trust your business over your competitors...
I order 3 leggings supposedly called Hollywood pants and paid 160 money order they sent me the wrong size when the actual size was xl and they sunt me a small medium I called them Nd return them paid 1ike $20 to ship them back nd is been to weeks that I haven’t heard from them or revive my pants and they dnt answer the phone either I ask them to giveback me the money back nd they said they only do exchanges but they just criminals
This report was posted on Ripoff Report on 01/15/2018 04:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bnt/doral-florida-33122/bnt-hollywood-pants-they-send-the-wrong-size-i-send-it-back-to-weeks-ago-nd-i-haven-1423224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Hollywood Pants
AUTHOR: Luis - (United States)
SUBMITTED: Wednesday, March 27, 2019
Hello Indira, Thank you for your complaint as we value it in order to improve our service and procedures in order to provide the best service and suppor to our customers.
We apologize for sending the incorrect size.
We offer a free exchange process as well as refunds to orders within the first 21 days of the delivery date. If you still have no resolution on your order, please contact us at 305-537-3292 and we will be more than glad to help accomodate your request for a refund or exchange.
Thank you,
Luis
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