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Report: #416493

Complaint Review: Bridgevine/Comcast - Niagra Falls New York

  • Submitted:
  • Updated:
  • Reported By: Franklin Massachusetts
  • Author Confirmed What's this?
  • Why?
  • Bridgevine/Comcast PO BOX 134 Niagra Falls, New York U.S.A.
  • Phone: 888-279-4763
  • Web:
  • Category: Cable TV

Bridgevine/Comcast REBATE SCAM Niagra Falls New York

*UPDATE Employee: Response From Bridgevine

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I signed up for service and was promised a 66.00 per month deal with $225 in rebates. That was August 1st of 08. After we were connected the first issue started, Comcast couldn't keep the offer of $66 per month and it went up to &75.

It is now almost Feb 1st. Yes, you guessed it NO rebate. I have made several phone calls and have recieved the run around. Anything from they will be mailed on Jan 5th. I made a phone call today to find out where the check is as its now Jan 27th and NO check. I the first phone calls reason for no check was that I was for some reason not in the system. To the latest reason after another phone call to I was calling the wrong place and that's why I was not in the system dispite the prior statement in Dec that it was going to be mailed Jan 5th.

I'm not sure how Comcast is doing business with this company but I can tell you I will NEVER have cable from Comcast ever again. We are a Dish family now!

DONT fall for this SCAM

Michelle
Franklin, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 01/26/2009 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bridgevinecomcast/niagra-falls-new-york-14302-0134/bridgevinecomcast-rebate-scam-niagra-falls-new-york-416493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#1 UPDATE Employee

Response From Bridgevine

AUTHOR: VeroMark - (USA)

POSTED: Wednesday, December 23, 2009

I'm sorry that you are having problems with your rebate. I'm an employee of Bridgevine and may be able to get this issue resolved for you. Around the time that you ordered the company that handled our rebate filed bankruptcy and this might have something to do with your issues. Please email me your order confirmation number and any other information that you may have and I'll personally look into this matter for you.

Regards
Mark Ballard
mark.ballard@bridgevine.com

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