BRIGHT BUILDERS OUTRAGEOUS RIPOFF Rude unbusiness like Company Rep uses high pressured sales techniques and is not truthful or honest with customers Orem Utah Work from Home Scams

My husband had the same experience with Bright Builders. High pressure sales tactics, and a need on the part of Bright Builders for us to make our decision to work with their "team" before we hung up with them. Below is a letter we wrote to our credit card company in our on going efforts to get our money back. We are now filing a claim in Orem, Utah's 4th District Court to get our money back.

Re: Bright Builders


On March 18, 2004, my wife began an online drop shipping business based on services from Bright Builders, an affiliate of Auctions For Income (AFI). I learned of Auctions for Income through a television infomercial in which I paid $39.95 for a basic information kit. I was then contacted by Auctions for income sales representative Nathan Kenyon, during which he proposed to us investment in a turn-key internet business to sell products of our choice through a website that they would create for us, along with ten 30 minute internet technique coaching sessions. The price for this opportunity was $6,475.00, which I found reasonable if everything they promised would have been delivered.

I was advised that we had a 3 day right of rescission, during which time we checked out Bright Builders, which had no records with the Better Business Bureau, local chambers of commerce, or States Attorney Generals Offices.

On the following Monday we received our first coaching session and it went well. They indicated that the website (the premise for the entire business) would not be ready for at least another week, which I felt was normal, given the complexity of creating a good website. We also noticed that we had been handed off to a third party vendor, PMI, for the entire program.

The next week we received the website and it was terrible. It was an American flag background with several radio buttons on the left hand side. It had the appearance and appeal of something that any junior high school student could have created. It was unattractive, non-functional, and totally lacking in the character of the products we were to market, which was not what we had been promised.

We spoke with our coaching consultant during the 2nd and 3rd sessions, and spent the entire time trying to get the website situated instead of learning Internet sales techniques as promised. He gave us the telephone number of the Web Support Team, which never returned our calls until after we terminated the relationship in writing.

We then ran BBB and C of C checks on PMI, the company that Bright Builders handed us off to for the entire project. It turns out that they have a very unsatisfactory rating. It was never mentioned that we would be handed off to a third party during the entire series of events leading up to our signing up for this program.

Bright Builders recorded the portion of the agreement in which we committed to pay the $6475.00, but probably failed to play the entire tape, in which we stipulated, If everything is delivered as promised by Nathan Kenyon, we will pay. In point of fact, very little of what Nathan promised was delivered.

On April 12, 2004 we contacted American Express to request payment suspension to Bright Builders. I requested this suspension of payment due to deceptive trade practices and bait and switch practices on the part of Bright Builders.

In response to the lack of support we were promised and never received I terminated my relationship with Bright Builders siting deceptive trade practices. On July 10, 2004, I filed complaints with the Utah and California Better Business Bureau and on July 16, 2004, I filed a complaint with the State of Utah Attorney General.

We gave termination notice to our coach' Lonnie Hunt on April 7th, sent an email notice of termination to Nathan Kenyon on April 12th, and sent a letter of termination to him on April 12th officially ending our relationship. Bright Builders mysteriously claims to have never received this letter.

On July 12, 2004 Christine Dowley of Bright Builders contacted my wife with an offer to only charge me half of the $6475.00 I originally paid, stating that I used half of the initial investment in services from Bright Builders. We did not use anywhere near $3,200.00 in services from Bright Builders because we received only a non-functional website, and use of their server during the 3 coaching sessions before we shut them off. We have also incurred expenses in setting up bank and credit card accounts, etc, to support our business' and be similarly allowed to charge them for same.

There is currently a credit issued in the amount of $6475.00 on my American Express account. Be advised that American Express must NOT pay the $6475.00 or any other amount to Bright Builders, as these charges should be viewed as credit card fraud, and dropped immediately and permanently.