Complaint Review: Bromalite
Bromalite Fit Factory, My Trainer, Hubhealthy "Agree to Terms of Services" And Get scammed! Reno, Nevada
*UPDATE Employee: Resolution Offer
I ordered Bromalite for approximately $4.95, and then cancelled before their trial period when I received a charge for $79.95. They then started charging my bank account $29.95 a month for six months using the names, Fit Factory, My Trainer and Hubhealthy.
I called Hubhealthy 1-888-771-4533 Reno, NV. from my bank statement. The man said, "You agreed to join, Fit Factory," I asked how did I agreed to join? He said, You checked the box that you agreed to terms and services. He agreed to refund only two payments of $29.95. Then he decided to refund three payments, after I promised to pursue the matter. If you agree to terms of services Watch out!
I noticed Bromalite changed the way they display charges recently and they do show the $79.95 charge under their Ad, but nothing about Fit Factory or the $29.95 monthly fee until you scroll down to the bottom of the screen.
I would never agree to pay $79.95 for any supplement; I am educated in nutrition and have a personal trainer so I would not ever be interested in an online site like Fit Factory who obviously associates with deceptive companies for a reason, greed.
This report was posted on Ripoff Report on 12/28/2009 09:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bromalite/reno-nevada-/bromalite-fit-factory-my-trainer-hubhealthy-agree-to-terms-of-services-and-get-scamme-546588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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