Complaint Review: Budget Bikes
Budget Bikes Steven Keene owner Do NOT Purchase From This Business Alvin Texas
*REBUTTAL Owner of company: This is a False Report.
*Consumer Comment: Service
*Author of original report: Not the facts
*REBUTTAL Owner of company: Youtube Video Documents improper maintenance
*REBUTTAL Owner of company: Terry Stanley is Attempting to Bully His Way to the Front of the Line.
I hate to do this because I think Steve is a nice guy and I felt like he treated me fairly when I first made my purchase from him.
I purchased a “red batman go-cart” from this establishment on 8-24-2013
When I purchased it, I was instructed by Steve Keene, the owner, to change the factory oil that was in the machine after about the first few hours of use with either 20w-50 oil or with 10w-40 Castrol Synthetic oil. I immediately did exactly what he told me to do and changed the oil that day after my daughter drove the machine for a while.
After the go-cart began smoking excessively and stopped operating about 6 weeks later (I checked the oil level everytime before she drove it), I delivered the go-cart back to Budget Bikes on 10-26-2013 to be repaired according to the published and written warranty. Steve told me that warranty work took priority and that he should be contacting me within 4 to 5 days.
No call from Budget Bikes. I repeatedly call them and Steve always tells me "I'll call you right back". He has never called me back for over a month now. I've called him at least twice a week. Sometimes three times a week.
It is clear that my request for repair has been ignored. I will be filing a civil law suit against Budget Bikes in Brazoria County unless he makes it right very quickly.
This report was posted on Ripoff Report on 11/27/2013 08:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/budget-bikes/alvin-texas-77511/budget-bikes-steven-keene-owner-do-not-purchase-from-this-business-alvin-texas-1102749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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