Budget Van Lines This was a complete and total scam right from the beginning Everything that I was told by the sales rep Chris Thompson was a lie. First, this company does not operate its own trucks. They are a broker. Lie #1. 2. I was given a quote for a 3400 pound move, all inclusive at $2400. I was very clear about everything that was needed to be done, including the use of a shuttle van because the space was too small for a semi. So my quote included a shuttle truck at no cost. When the movers that budget hired got here, they charged me $3100 (even though I was at less weight than my quote) They did not bring a shuttle, so instead charged me $350 for "long carry". Budget also charged $234 on my credit card that wasnt in my contract ANYWHERE. Last, I was practically forced into giving them $150 tip on pickup, and I assume they will do the same at delivery. . Henderson Nevada

This was a complete and total scam right from the beginning Everything that I was told by the sales rep Chris Thompson was a lie. First, this company does not operate its own trucks. They are a broker. Lie #1. 2. I was given a quote for a 3400 pound move, all inclusive at $2400. I was very clear about everything that was needed to be done, including the use of a shuttle van because the space was too small for a semi. So my quote included a shuttle truck at no cost. When the movers that budget hired got here, they charged me $3100 (even though I was at less weight than my quote) They did not bring a shuttle, so instead charged me $350 for "long carry". Budget also charged $234 on my credit card that wasnt in my contract ANYWHERE. Last, I was practically forced into giving them $150 tip on pickup, and I assume they will do the same at delivery. This company is a scam and they will say ANYTHING to get you to use them. Once theyve collected their deposit from you, forgetting about talking to the sales rep again. He will not answer emails or phone calls. Stay away.