• Report: #290647
Complaint Review:


  • Submitted: Tue, December 11, 2007
  • Updated: Tue, December 11, 2007

  • Reported By:woodland hills California
6600 Tpopnaga Canyon Blvd Canoga Park, California U.S.A.

Burberry New Burberry store in Topanga Mall Canoga Park California

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The store refused to refund/exchange/repair defective/unwearable/unworn pair of sunglasses. Ther store manager was EXTREMELY rude, and spoke in demeaning manner in front of other customers and sales people. This merchandise was UNWORN/IN ORIGINAL/BOX/ ORIGINAL RECEIPT, less than 60 days. You would think that a reputable store like burberry woiuld have better customer service, but not so. you are better off shopping at department store, where they value your loyalty. mind you, i had been a regular customer atthis chain before, but this manager made me think twice before I set foot in this store again. Very disappointed...

woodland hills, California

This report was posted on Ripoff Report on 12/11/2007 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/burberry/canoga-park-california-91303-2609/burberry-new-burberry-store-in-topanga-mall-canoga-park-california-290647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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