Report: #1124396

Complaint Review: Butler and associates

  • Submitted: Tue, February 18, 2014
  • Updated: Tue, February 18, 2014
  • Reported By: Rosa83 — Detroit Michigan
  • Butler and associates
    100 South Main Street Suite 209B
    Sayville, NY, New York

Show customers why they should trust your business over your competitors...

My fiance and I went through this company back in the summer of 2013, we were stuck in a home that we owed roughly $12,000 MORE on than the home was originally bought for(and probably $60000 more than what is is worth). So over 11 years, making $1000 a month payments, we ended up in an $89,000 house that we owed $102,000 on. In comes Butler and Associates. He spoke with a woman on the phone named Lisa Randall.She said oh yeah, all you have to do is pay us $870 a month for 3 months and send us all the information we need and we can get you the loan modification. WRONG. That was back in July and here we are in February with a foreclosed home that we now have to move out of.

I saved all the emails I sent to them and all the documents they requested. In all I sent no less than 200 documents to these people! Any check stubs, tax forms, bank statements, making homes affordable forms they asked for. The other "contact" person was Carolyn, apparently Lisa Randall's assistant. They stole our money and lost our house. They never answered their phone, never returned emails, claimed they didnt recieve things when we sent them, and told us not to worry when we were getting serious letters from the mortgage company. DO NOT TRUST THESE PEOPLE, unless you don't want to stay in your home, because all they will do is drag you through 6 months of stress and steal your money and you will end up losing your home like we did.

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This report was posted on Ripoff Report on 02/18/2014 07:54 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Dear Rosa83

AUTHOR: MortgageInvestor - ()

You make alot of assumptions dont you?  I do not work for that Mortgage Adjustment company.  If you read my post, you would see that I work FOR Investment Company that purchases mortgages from Mortgage Originators. I wrote this article from OUR point of view.

I could give a rats a** if this company ripped you off or not.  My protest here is that you signed a contract 6 years ago with a mortgage company, and it is your responsibility to live up to the contract.  Not try to hire a hired gun to force companies like mine to refinance your mortage.

Now lets get back to my original question.  What if the shoe were on the other foot, and the Interest rates shot through the roof, and your property was worth 200k more than when you bought it.  If my company decided we got screwed in this contract, and we hired a lawyer to come to you to tell you we wanted to refinance our mortgage with you, and increase your payments to reflect the new value of your house, would you sign the refinance papers?

I dont want any more redirection from you, I WANT YOU TO ANSWER THE QUESTION!!!!!

As far as thinging that you made 6 years worth of payments on time, sooooooo fricken what, your contract you signed obligated you to that.  You dont deserve praises for doing what a contract said you had to do. As a matter of fact you STOPPED PAYING YOUR MORTGAGE, and you LOST YOUR HOUSE!!!!  The only reason you lost your house was that you diverted your house payments to this company, and they prob. advised you to stop paying your mortgage.  WOW.   Didnt your mommie teach you, NEVER, NEVER, NEVER Miss a mortgage payment?

And you ask why I am so angry , it is because of the attitudes of people like you who feel that if you got caught up in a bad financial situation, you want the other party to pay for it. 

If you dont like uninterested 3rd parties coming onto this forum and make you look bad, then DONT POST YOUR STORY ON A NATIONAL WEB SITE.  BTW, how do you like sleeping in the back of your toyota?


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#2 Author of original report

Dear "mortgageinvestor"

AUTHOR: Rosa83 - ()

I take it you work for this company otherwise you wouldn't be so angry. As for anyone else who happens to read this report I honestly hope they do not use this company. Did you read the part dear "mortgageinvestor" about them pretending not to have received hundreds of documents or not ever answering their phone? Or the part about us trying to keep the house? No you just started attacking me about it being all my fault that stupid us, making our payments in full and on time for the last 6 years how dare us. Don't you dare even try to intimidate me. Yes I do think we we're entitled to something, it's called honesty. Snakes like you and this company could use a course in it. 

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#3 General Comment

I am amazed how people think just because they are upside down in a House they can try to get the mortgage company to revisit a contract.

AUTHOR: MortgageInvestor - ()

So, you have a house, and you are 12,000 upside down  So you hired this company to try to get the mortgage company to refinance the note.  They were unsuccessful. 

Sometimes that happens, Mortgage Modifications are a krap shoot.  If the investment company that bought your mortgage from the mortgage originator doesnt want to Modify your mortgage, it will not happen.

But, here is my question to you and  your finance. 

 It sounds like the property values in your area decreased, and now you are stuck in a very expensive house that is not worth the money you ow, so you want the morgtage company to reduce the amount you owe, and lower the interest rate.  Is this a fair assumption?  

 What if the property values had INCREASED, thereby making your home worth FAR,FAR more than what you purchased it for, and the mortgage company had contacted you telling you they wanted to re write your contract for the new property amount?  Would you go for that? 

My comment is, if you said No to my  question, what makes you think you are ENTITLED to a mortgage modification?

I work for a mortgage investor.  We buy mortgages from mortgage originators, and it amazes me of the people who contact my office wanting to do modifications, simply because the contract is not working to their benefit. 

Now you lost your house.  I take it that the loan modification people told you to stop making your payments to give you some leverage so that your mortgage company would renegotiate your loan?  It looks like your gamble failed. 

You should have just kept paying your mortgage, and you would be living in your house, instead of getting ready to have to sleep in the back seat of your toyota.

You lost your home due to your own actions. 





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