• Report: #1065821
Complaint Review:


  • Submitted: Wed, July 10, 2013
  • Updated: Wed, July 10, 2013

  • Reported By: Sick Puppy Owner Scorned — Queens New York
1817 42nd Street Long Island City, New York USA

BuyBackWorld.com (aka) Dreven Holdings LLC (aka) Dreven Holdings INC (aka) Mr. Steven Francess, COO/CFO (aka) Mr. Andreas Leptourgos, Presid Damaged my phone to reduced quote by more than $100!  Long Island City New York

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Damaged my phone to reduced quote by more than $100! They stated that the phone has a cracked on the top right. then reduces my offer to $60 from $170. I almost cried because the only reason I traded in my phone (that was in great condition) was because I needed the money to take my sick puppy to the vet and i am not working now so I could not afford the medical bill. I would have never used this company other wise. I was in dispair and that is what these types of company look for, people with a need for a desperate reason. When I sent it, I sent a almost new phone in and when I got it back the etched out indents were on the top right and an almost identical indent on the bottom left. This was weird  (note: every place I took the phone told me the damage was as a result of some techician tapering with the phone. One technician said the damage clearly was made when they were trying to remove parts from my phone! I was devistated!  A source told me buybackworld.com intentionally damages, "accidently drops and bumps into machinery while accepting the phone from USPS", "damages the phone while removing the SIM Card" , a small % of electronics they recieve. Certain people selling are so desperate they still accept the lowered offer because they believe they must have miscalculated the quality of the phone. I could not believe it! I never knew that companies were damaging electronics on purpose to increase their profits and rip off people in this bad economy. I emailed them and informed them that their claim was wrong. They appologized that we could not come to an agreement via email. When I investigated them and found their phone number and called they stated their company is under survallance and slipped in the question of "uhm" do you have any proof? Once I informed them about why I submitted the phone, informed them that I had photos and signed statements from various professional technicians, and I saw that they did not care and kept trying to scare me with the fact that they have survallence footage I humbly asked them to please give me the survallence footage they stated they had so I could take it to my lawyer to see what case we would have against them in civil court. Once they heard this they hung up the phone and blocked my calls. I am a peaceful and forgiving person when it comes to me but when someone's fraudulant behavior endangers the life of my tiny puppy I am like a mother bear whose cubs are threatened. This may not seem like a big deal to some but I had to to let people know to stay away from this company and report them on business reporting companies so that all animal lovers like myself would know to boycott companies like this.. [continued below]....



This report was posted on Ripoff Report on 07/10/2013 07:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/buybackworld/long-island-city-new-york-11105/buybackworldcom-aka-dreven-holdings-llc-aka-dreven-holdings-inc-aka-mr-steven-fra-1065821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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