Report: #145458

Complaint Review: Buyers Union

  • Submitted: Wed, June 08, 2005
  • Updated: Wed, June 08, 2005
  • Reported By: Lewisville Texas
  • Buyers Union
    1442 E. Lincoln Ave. #361
    Orange, California
  • Phone: 800-357-7592
  • Web:
  • Category: Theaters

Buyers Union Dishonest Billing: WILL BILL YOU WITHOUT YOUR CONSENT; Dishonest Refund Policy: WILL NEVER GIVE YOU YOUR MONEY BACK; Orange California

Show customers why they should trust your business over your competitors...

I was contacted and more than 3 times to sign me up for a promotional offer. I enrolled on a trial basis the third time and i was guaranteed i would NOT incur ANY charge until my trial period was over. If at that point i decided to stay in the program, and i did not call to cancel, then and ONLY THEN they would bill my account.

But guess what? THEY BILLED me RIGHT AWAY and BEFORE i even received anything pertaining to the d**n account. So i called to complain and ask for a refund.

I was told a letter--a "Check Authorizing Form",would be sent to me, this was between the 2nd and 3rd week of March. I should receive the letter in a few ys they said., june 8th, I still HAVE NOT RECEIVED anything at all.

I have been calling since march and every single time, two weeks apart to request a form be sent to me or i talk to a supervisor, and every time i am told the same thing, "you have to wait ma'am", "the form's already been sent to you ma'am", "call us on wednesday or friday ma'am".

I too did speak to a few that claimed to be supervisors and gave me the same nonsense about some investigation to be completed.

Again, today is june 8th and I am still waiting for that stupid form.

So i am filing this report and i am reporting them to the federal trade commission, and i am getting a lawyer involved.

Lewisville, Texas
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This report was posted on Ripoff Report on 06/08/2005 08:37 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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