Report: #1036446

Complaint Review: Canon, Inc.

  • Submitted: Wed, March 20, 2013
  • Updated: Wed, March 20, 2013
  • Reported By: Wisconsumer — Kenosha Wisconsin
  • Canon, Inc.

    Internet
    United States of America

Canon, Inc. Canon USA refuses to stand by customers purchasing defective printers Internet

Show customers why they should trust your business over your competitors...

I purchased a Canon printer from a local office supply store. The few printed instructions and so-called setup disk were very lacking in defining parts of the computer. I had to call the company to learn where to insert the ink cartridges.

After feeling setup had been completed, I loaded the paper and made a print command. The printer error message displayed told me to load paper in a nonexistent part of the printer. My emails to support have resulted in form letter replies telling me nothing.
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This report was posted on Ripoff Report on 03/20/2013 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/canon-inc/internet/canon-inc-canon-usa-refuses-to-stand-by-customers-purchasing-defective-printers-internet-1036446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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