• Report: #1036446
Complaint Review:

Canon, Inc.

  • Submitted: Wed, March 20, 2013
  • Updated: Wed, March 20, 2013

  • Reported By: Wisconsumer — Kenosha Wisconsin
Canon, Inc.
Internet United States of America

Canon, Inc. Canon USA refuses to stand by customers purchasing defective printers Internet

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I purchased a Canon printer from a local office supply store. The few printed instructions and so-called setup disk were very lacking in defining parts of the computer. I had to call the company to learn where to insert the ink cartridges.

After feeling setup had been completed, I loaded the paper and made a print command. The printer error message displayed told me to load paper in a nonexistent part of the printer. My emails to support have resulted in form letter replies telling me nothing.

This report was posted on Ripoff Report on 03/20/2013 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/canon-inc/internet/canon-inc-canon-usa-refuses-to-stand-by-customers-purchasing-defective-printers-internet-1036446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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