• Report: #817092
Complaint Review:

Canon U.S.A., Inc.

  • Submitted: Tue, January 03, 2012
  • Updated: Tue, January 03, 2012

  • Reported By: Very Unhappy — APO AE Nationwide United States of America
Canon U.S.A., Inc.
12022 Canon Boulevard, Newport News, Virginia United States of America

Canon U.S.A., Inc. www.usa.canon.com They sent an estrimation for $239,20 to repair the camera,didn't repair the camera and cashed the check!!! Newport News, Virginia

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I send Canon  camera to that company to repair in Sept/2011. They did the estimation for $239.20 I sent the check. After a few weeks I recieved the camera with this letter.

We have received your equipment for repair,but are unable to proceed.Your equipment has been examined for the service you have requested. We are returning your equipment to you un-repaired. Thanks for your payment on 10/13/2011 
I called them twice and 1st time they said,it takes time to send it.

One month later,when I called the 2nd time,they said,they didn't send it yet and that they will send it soon. I called the one month ago.

This report was posted on Ripoff Report on 01/03/2012 03:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/canon-usa-inc/newport-news-virginia-23606/canon-usa-inc-wwwusacanoncom-they-sent-an-estrimation-for-23920-to-repair-the-817092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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