Complaint Review: Care One Credit - Internet
- Care One Credit Internet United States of America
- Phone:
- Web: careonecredit.com
- Category: Credit & Debt Services
Care One Credit Care one credit counseling Scam artists Internet
*UPDATE Employee: Providing superior customer service is a priority for CareOne
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I have been using this company's services for 2 years now. These people are scam artists. I was happy with these services until I took a closer look at my account today. Just as I was looking on their web site to find out how to pay off my account, I found out that I have been paying $45 a month to them for a service fee and another $5 a month for a member benefits service that I was unaware I was signed up for. Thats just over 25% of what I pay to them per month ($198). With my plan I pay the credit card companies 10% APR. So looking at this I have increased my credit card APR from 20% without careone to 35% with careone. Care one did not have my principal knocked down, all they did was consolidate. What makes this better is when I clicked the opt out button for the member benefits, the screen disappears, its almost comical except its comming out of my pocket. It makes me sick to think I have paid more to them in their hidden fees than I would have paid in interest to the credit card companies if I had not used care one at all. I will be done with these guys after this month and they will never receive positive feedback from me in the future. Like most finance companies, these guys are dirty and they are not on your side.
This report was posted on Ripoff Report on 02/09/2012 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/care-one-credit/internet/care-one-credit-care-one-credit-counseling-scam-artists-internet-836377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Providing superior customer service is a priority for CareOne
AUTHOR: Suzanne - (United States of America)
SUBMITTED: Monday, February 13, 2012
CareOne Debt Relief Services strives to provide transparency in all aspects of our plans and explanation thereof.
I am very sorry to hear that your experience with CareOne has been a negative one.
This complaints forum provides you anonymity so we are unable to identify you as a CareOne Debt Relief Services customer, and so therefore unable to research your specific account information or reach out to you privately to try and resolve your issues
Providing superior customer service is a priority for CareOne and we hope that you will give us the opportunity to better explain any fees associated with your plan or how it works so that you can be assured that you are making real progress and paying down your debt more quickly with your CareOne plan in place.
Please contact us at 1-800-CARE-123 so that we can resolve any issues and answer any questions you may have regarding your plan.
Sincerely,
Suzanne Cramer
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