Carol Wright Gifts Shipping & Handling Rip Off Edison New Jersey

I ordered multiple items from Carol Wright:  Pillow Shams, a bedspread and a rolling shelf.  When I received the items I did not like the the bedspread or shams so these items were returned.  I paid $12.71 to have them shipped back.  To use their prepaid label would have been charged to me and deducted from my credit for the return items.  

I paid $15.00 for the one item that I kept, which was $14.99.  However, I logged into the web site to make sure that my credit had been issued, and it showed a balance of $11.93.  When I called to ask what this charge was for, I was told it was for their "shipping and handling" those items to me, and since I had returned them, I still had to pay for THEIR shipping those items to me!  Who does that?  To me, this is the cost of doing business.  I paid to have the itmes returned to them, so as far as I am concerned, that should have been it.

This is a complete RIP OFF to me and I stated as much to the young lady I spoke to.  I will NOT be paying this charge. They will have to send it to collections..because I consider this a RIDICULOUS charge!