• Report: #465916

Complaint Review: Castlerock Security Inc ,SAI Security

  • Submitted: Mon, June 29, 2009
  • Updated: Mon, June 29, 2009

  • Reported By:Katy Texas
Castlerock Security Inc ,SAI Security
2101 S Arlington Heights Rd Suite 150 Arlington Heights, Illinois U.S.A.

Castlerock Security Inc, SAI Security Deceptive Business Practices. Renews Contract without prior notifications for 1yr Arlington Heights Illinois

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I am also a victim of this so-called alarm monitoring company. They came to my house offering a free montoring system (wireless) if I would immediately sign a contract that I was told I really didn't need to read because it was a standard contract which they briefly went over very fast. The cost was about $42 a month to monitor. The system including only a few zones (about 3) and that did not include bedroom, garage, and spare rooms. If I wanted extra zones, it would cost $100 per room to install. They left without leaving an instruction manual and I could never get the alarm to work right. I called for service and I was told it would cost for them to come out after so many days. Screw that. SAI started deducting the $40-odd dollars from my account and I could not break the contract unless I pay $1000 or so bucks for the 3-yr contract. Well that was 2006. Now my contract is to expire in July 18th of this year and I was told I was already renewed another year without my consent because I did not give "written" notice exactly 30-days prior to the 18th of July. Well I am contacting the Texas and Ill. Attorney General offices and file a complaint. I am no longer paying these crooks any more.

Katy, Texas

This report was posted on Ripoff Report on 06/29/2009 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/castlerock-security-inc-sai-security/arlington-heights-illinois-60005/castlerock-security-inc-sai-security-deceptive-business-practices-renews-contract-witho-465916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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